Privacy and Security Policy
This document describes sapovera.com's privacy and security policy.
Sapovera.com places great importance on the security of user information.
Definitions:
The website sapovera.com, which provides sales services, represents SAPOVERA KOZMETİK LİMİTED ŞİRKETİ with all rights and obligations, and is a company subject to the laws of the Republic of Turkey.
User: A person who has voluntarily registered on the site by filling out the registration form, subsequently creating a username and password to access and edit their information, and whose information has been verified by the site.
Username: A valid email address provided by the user during registration for identification purposes.
Password: A password is a sequence of consecutive letters, numbers, and symbols created by the user and known only to them, used to secure user information and log into the system.
Important Note: The site does not know any passwords. Passwords are stored separately and encrypted on the site's computers. If a user forgets their password, the site is obligated to inform the user with a new temporary password.
Collection and use of information:
In order for the information collected on the site to be associated with a specific user, the user must enter the username and password they defined during registration. The information of the logged-in user is evaluated in three groups.
1. Personal information
2. Website usage information
3. Order Information
1. Personal Information:
Only the personal information that the user voluntarily enters into the required fields during the registration process and when updating their information (Name, Surname, contact information, socioeconomic information) is stored in the system.
2. Website Usage Information:
Information such as the pages a user visits on the site, the products they view, and the products they add to their cart is collected and stored in the system for the purpose of improving the services offered to the user and for statistical purposes.
3. Order Information:
When a user orders one or more products, they will be asked for their delivery address, billing information, and credit card information if paying by credit card.
When entering their order information, users can voluntarily save the address and billing information used in their current order for use in future orders.
Important Note: User credit card information is absolutely not stored in the system. If necessary, requested credit card information is sent to the bank processing the transaction via a highly secure connection (see Security Policy).
None of the information collected, whether with the user's consent or by the system, is shared with any institution, organization, person, group, entity, or affiliate of the site outside of the site itself.
Important Note: sapovera.com always uses the latest security technologies to securely store user information. However, it accepts no responsibility whatsoever for the increasing prevalence of technological data theft today. Legal action will be taken regarding information stolen from sapovera.com servers through illegal means. However, sapovera.com does not legally assume any responsibility for protecting user information.
Internet Links:
While sapovera.com generally avoids linking to other sites, it may occasionally contain links to other sites from within its platform. These links always open in a separate browser window. sapovera.com's privacy policy does not apply to these other sites. Users are responsible for reading the privacy policy of the new site they are visiting.
Surveys:
Surveys may be conducted from time to time to gauge general opinion within the site. sapovera.com does not record user responses to surveys in any way, associating them with the user themselves. Responses are collected using general statistical methods. Users always have the option to opt out of surveys.
Sapovera.com reserves the right to make changes to this privacy policy at any time, provided that users are informed.
SECURITY PRINCIPLE
This document describes sapovera.com's security policy.
Sapovera.com places great importance on the security of user information.
Communication security:
The exchange of information between the sapovera.com system and the user's computer is encrypted using 256-bit SSL encryption, which is the current standard for electronic commerce.
Important Note: The SSL encryption used ensures that data sent between the user's computer and the sapovera.com system is encrypted and protected. However, for SSL encryption to be fully effective, the user's internet browser must support 256-bit SSL encryption. All current internet browsers (Google Chrome, Internet Explorer, Firefox, Yandex, Opera) support this service.
Users are responsible for verifying that SSL encryption is active. Pages with SSL encryption will display a yellow lock icon in the bottom right corner of the browser. Clicking this lock icon will allow users to examine the site's SSL certificate.
Important Note: Users should under no circumstances disclose personal or financial information to sapovera.com via email or telephone. If you receive such a request, please report the person requesting your personal or financial information on behalf of sapovera.com to our customer service.
Data storage:
Sapovera.com does not store user financial information in its systems. If an order is placed using a credit card, the credit card information entered by the user is encrypted using SSL encryption and transmitted to the sapovera.com system. This information, which is not recorded in any way, is transmitted via SSL to the bank system that processed the credit card payment. This information passes directly through the banks' servers and cannot be viewed or recorded by sapovera.com and/or its business partners who provide support for the operation/publication of the site, etc.
Sapovera.com stores certain personal information of users in its system to identify the user and facilitate site usage. The storage of this information is entirely subject to the user's consent. The user registers this information in the system by entering it into the required fields on the sapovera.com pages with their own consent (example: name, surname, address, telephone). This information will absolutely not be shared with any person, institution, organization, group or entity.
Important Note: While user information stored on the sapovera.com system is protected with the latest security methods, considering the increasing number of cybercrimes today, sapovera.com accepts no responsibility whatsoever for the theft of user information from the system through illegal means. However, sapovera.com undertakes to take the necessary legal actions.
The information contained in this document outlines sapovera.com's security policy. sapovera.com reserves the right to make changes to this security document at any time, provided that users are informed.
Cookie Notice
This Cookie Policy (hereinafter referred to as the “Policy”) applies to the websites and mobile platforms operated by [SAPOVERA KOZMETİK LİMİTED ŞİRKETİ.] (hereinafter referred to as the “Company Name”) and describes the principles regarding the use of cookies.
What is a cookie?
Cookies are small pieces of data placed on devices (computers, smartphones, tablets) to ensure the proper functioning of a website or mobile application, improve user experience, develop and optimize the site, provide more relevant, interest-based advertising, and offer visitors an engaging and personalized website/application and advertising portfolio.
Cookies help our website or mobile platforms remember your preferences (for example, the information you entered when logging into our website, your language, location, and other preferences). This way, you don't need to re-enter this information when you visit our website or mobile applications again.
What types of cookies do we store on your devices and for what purpose do we use them?
Session Cookies
These are temporary cookies that are stored on your devices until you leave the website. Persistent cookies, on the other hand, are a type of cookie that remains on your device's hard drive for extended periods.
Mandatory Cookies
Essential cookies ensure the proper functioning of the website and allow users to navigate and utilize its features. Essential cookies are anonymous. For a cookie to be classified as an "essential cookie," its use must be necessary for the provision of a service offered on the website. In other words, essential cookies are those without which a specific function on the website cannot be provided. Additionally, the intended function must be explicitly requested by the user, such as clicking the "add to cart" button during online shopping.
Functional and Analytical Cookies
These cookies are used to remember your preferences and behaviors, including survey and evaluation information and whether or not you accept cookies, to ensure the effective use of the website, to optimize the site to respond to user requests, and to provide data on how visitors use the site. By their nature, these types of cookies may contain personal information such as your username.
We may also use these cookies to track your usage activities and statistical purposes, including click frequency and visited pages, during your visits to videos, movies, series, articles, and other content on our website or mobile applications. We analyze this data to get to know you and offer products and services that meet your needs, in accordance with our Personal Data Processing and Protection Policy. The storage and processing of this data is subject to the Personal Data Processing and Protection Policy of sapovera.com.
Commercial Cookies
Based on your interests and preferences, it helps to present you with products/content similar to your target audience and enhances your user experience by offering a more advanced and personalized advertising portfolio.
We do not use the data we collect through cookies to identify you. Cookies are not used for purposes other than those stated in this Policy.
Is the use of cookies mandatory?
Accepting cookies is not mandatory to use our website, but it provides you with a better user experience. You can delete or block cookies other than mandatory cookies, but in this case our website may not function properly.
As mentioned above, the use of mandatory cookies may be essential for the operation of the website or mobile application. Therefore, if they are blocked through browser settings, all or some parts of the website or mobile application may not work.
How do I control cookies?
You can delete and/or block cookies at any time. You can delete cookies that are already on your device and set your internet browser to block cookies.
You can find the relevant settings using the "Help" function in your browser. If you adjust your browser settings, you will need to re-enter the information you provided each time you visit our website, and some services on the website may not function properly.
